Perhaps it's a generational thing, or maybe it's inevitable -- social media is changing the traditional help desk model in higher education. You might not want to accept it, or perhaps you choose to ...

Elon Musk reinstated Donald Trump's Twitter account in late 2022 — but reviving the account was far from simple, according to a new book. Engineers struggled to find the capacity to rebuild the ...

In the age of real-time news, viral trends, and social commentary, Twitter has become one of the most influential platforms for sharing opinions, humor, and information. Whether it’s a breaking news ...

Twitter is working on a feature that could offer users a short window of time to rethink posting a tweet even after they hit send. Twitter is not caving - yet - to users' demands for an "edit" button, ...

You're currently following this author! Click to unsubscribe from email alerts. Senior Correspondent covering technology and culture Wednesday night, something odd happened to me on Twitter/X. An ...

A team led by former Twitter engineers is rethinking how AI can be used to help people process news and information. Particle.news, which entered into private beta over the weekend, is a new startup ...

Is Twitter as much of a cesspool of bots, trolls and bullies as its critics say? The company wants to measure the overall health of conversations on its platform to decide. On Thursday, CEO Jack ...