Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

SAN FRANCISCO, April 14, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today announced L. David Kingsley has joined the company as its first Chief People Officer. David will lead the company's ...

SAN FRANCISCO, June 22, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today launched three new capabilities to help businesses create powerful customer experiences and drive ongoing engagement.

The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent. Fin ...

Smart home goodies are rapidly filling up the nation’s houses – but what about our flats and apartments, where smart locks and doorbells are pretty redundant? Ring’s latest gadget changes all that, ...

A former project manager and long-term tech addict, Richard has been covering the industry for over a decade from phones, to gaming, and PCs, and everywhere in-between. One of the great, yet often ...

The Nucleus Anywhere Intercom makes video calls easy and connects calls without waiting for the recipient to pick up. With Amazon's Alexa, you can make calls with your voice or use the Nucleus to ...

Announced during its "Hi, Speed" event, Apple showed off a new feature for iPhone, Apple Watch, iPad, HomePod, and HomePod mini called Intercom that allows you to easily communicate with your family.

Since the introduction of the first analog intercom systems 40 years ago, it would be easy to think that the use of broadcast and live performance intercoms has reached an evolutionary apex. The ...

During the unveiling of HomePod mini at Tuesday's Apple event, Apple introduced an upcoming new feature called Intercom that works across all Apple devices with the exception, it would seem, of Mac.